At Colchester Family Dental, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact our office, submit forms, or receive dental care. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

Personal Information

We may collect the following information when you schedule an appointment, complete a form, or communicate with our team:

• Name
• Email address
• Phone number
• Address
• Date of birth (if applicable)
• Insurance information
• Medical and dental history
• Appointment preferences

This information helps us provide dental services, follow up on inquiries, and communicate with you securely.

Health Information
If you submit health details through forms or during your visit, this information is used exclusively for treatment planning, diagnosis, and dental care.

We treat your protected health information (PHI) in compliance with HIPAA standards.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages viewed
• Cookies and similar tracking technologies

This information helps us improve website performance and user experience.

2. How We Use Your Information

We may use your information to:

• Schedule and confirm appointments
• Communicate with you about care, reminders, and updates
• Review health information to deliver appropriate treatment
• Process insurance claims and verify benefits
• Improve website performance and functionality
• Respond to inquiries or patient requests
• Maintain accurate internal records

We do not sell or rent your personal information to any third party.

3. How We Protect Your Information

We take the security of your information seriously. Colchester Family Dental uses:

• Secure data storage
• Encrypted communication where applicable
• Restricted access to sensitive records
• Staff training on privacy and confidentiality
• HIPAA-compliant safeguards

While no system can guarantee complete protection, we take every reasonable step to keep your information secure.

4. Sharing Your Information

We may share your information only when necessary to:

• Coordinate treatment with specialists or labs
• Process insurance claims and payment
• Submit prescriptions
• Comply with legal or regulatory requirements
• Respond to a subpoena or lawful request

We do not share information for marketing purposes without your express permission.

5. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve load times and website performance
• Analyze traffic and user behavior
• Enhance your browsing experience

You may disable cookies in your browser settings, but some site features may not function fully.

6. Third-Party Links

Our website may include links to external websites. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies before providing information.

7. Your Rights

As a patient, you have the right to:

• Request access to your personal or health information
• Request corrections to inaccurate information
• Request limits on how your information is used or shared
• Request confidential communication methods
• Obtain a copy of this Privacy Policy at any time

To exercise these rights, please contact our office.

8. Children’s Privacy

We provide pediatric dental care and take children’s privacy seriously. We do not knowingly collect personal information from minors without parental or guardian consent.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in laws, technology, or office procedures. Updates will be posted on our website with the “Last Updated” date.



10. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

Colchester Family Dental
📍 11 Hayward Avenue, Suite 1, Colchester, CT 06415
📞 201-285-9879
📧 radhee.shethdmd@gmail.com